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Discovery Plaza | 3100 - 35th Street
V1T 9H4 Vernon
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We are located behind the downtown Safeway in the Discovery Plaza. Parking is available.We understand that better hearing doesn't just happen, it takes time and a complete understanding of your lifestyle and needs. We focus on relationships and offer custom tailored hearing solutions designed to create the best hearing experience possible. We offer full service diagnostic and rehabilitative services at our clinics throughout British Columbia and Alberta. In addition to comprehensive hearing assessments, we also provide the latest in hearing aid technology, Assistive Listening Devices (amplified phones, TV listening systems) and custom ear molds for noise protection, musician plugs, and MP3 players. If you have noises or ringing in your ears (also known as tinnitus) we can recommend strategies and specialized devices to help. As well, all our offices are equipped with in-house repair centres and allow for on-site maintenance services and many same day repairs. Plus, with an entire team of professionals, you're not just getting the expertise and experience of one clinician, you get a collective pool of knowledge resulting in the best possible care for YOU.

Our Staff

  • Colleen Poole

    Colleen was first inspired to work in the hearing health care industry after working as a clinic assistant. She was moved by the positive impact the hearing professional had on the lives of her clients. In 2003 she moved to the Okanagan and worked in clinic while obtaining her diploma. She has been licensed with the College of Speech and Hearing Health Professionals of BC since 2010. In 2015 she joined HearingLife after relocating to her hometown of Vancouver. Colleen takes pride in being a hearing health care advocate and enjoys many aspects of her position including fitting hearing aids, sharing knowledge and educating the community about hearing loss.

  • Valerie Lodder

    Hearing Instrument Professional

    Valerie is a long time Vernon resident, raising a family and living in Vernon for more than 40 years. She began her career with HearingLife as a Client Service Administrator in 2007 where she provided great client care management and scheduled patient visits.

    Val’s role changed in 2014 when she became certified as an Audiometric Technician and was responsible for work-related hearing testing. She became proficient as a Hearing Aid Technician, helping clients, and servicing and repairing hearing aids.

    Val continued her education at Grant MacEwan University in the Hearing Instrument Practitioner program and has completed her course of studies. She is a caring and understanding person and will work hard to help you hear better.