4 ways to reach our customer service

Illustration of Phone
Call us
The phones are open weekdays from 9:00am to 5:00pm EST
Illustration of speech bobbles
Chat online
Our online chat is open weekdays from 9:00am to 5:00pm EST
Illustration of letter
By e-mail
Our customer service will get back to you within two business days.
Illustration of IPhone
Request a call back
We will call you back within two business days.
Request call back
Image of woman in callcenter taking a call with headset on

Contact us

Our customer service is available Monday to Friday, from 9:00am to 5:00pm EST.

You are always welcome to contact us if you have questions or need assistance. You can also view our FAQ section below for answers to some of the most popular questions from our customers.

You can call or email us at:

Head office address

1600-4950 Yonge Street
M2N 6K1
Toronto, Ontario

Image show a HearingLife audiologist
Image show woman having a call

Request a call back

Fill in your contact details below and we will call you back

What can we do for you?