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Our clients say 9.5/10   Based on 54,588+ reviews in Canada for 2026 
9.5/10
 Based on 54,588+ reviews  

Get to know your local hearing professional.

Watch the video below with renowned TV Broadcaster Pamela Martin as she interviews local Owner Operator and Audiologist Robbyn Brodie, and Audiologist Rachel Lam.

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Victoria - Royal Oak - Hearing Centre

Book a FREE hearing test
4500 West Saanich Road #201, Victoria, BC V8Z 3G2
1-236-361-3262
Open 9:00 a.m.–5:00 p.m.
Owner Operator: Robbyn Brodie M.Sc., RAUD, RHIP

Contact your Audiologist Robbyn Brodie today at 1-236-361-3262 for your no-obligation hearing evaluation.

If you or a loved one suspect or suffer from hearing loss, we recommend scheduling a FREE hearing test with us. When you visit, our hearing care professionals will conduct a thorough evaluation of your hearing and recommend the best treatment options for your unique needs.

Book a FREE hearing test

FAQs

Meet the staff

A woman with shoulder-length blonde hair wears a black shirt, standing against a plain white background. Her face is blurred, making facial details indistinguishable. No hearing aids or text are visible.
M.Sc., RAUD, RHIP/Owner Operator
A woman with shoulder-length blonde hair wears a black shirt, standing against a plain white background. Her face is blurred, making facial details indistinguishable. No hearing aids or text are visible.
Robbyn Brodie

M.Sc., RAUD, RHIP/Owner Operator

Robbyn joined the Victoria Royal Oak clinic in 2013 as an Audiologist and owner operator. She earned her undergraduate degree at UBC, and then obtained her masterís degree in Audiology from Dalhousie University. Robbyn has taken courses in Tinnitus Retraining Therapy, a treatment encompassing the ear and the brain. Robbyn finds it gratifying to help improve tinnitus sufferersí quality of life.

RAUD, RHIP
Rachel Lam

RAUD, RHIP

Rachel enjoys many aspects of being a hearing healthcare professional, especially the ability to help patient’s communication with loved ones and improving their quality of life by hearing the world around them. She is also interested in learning about the advancements in hearing assistive technology and implementing them into the individual needs of each patient. Dealing with a hearing loss can be a big adjustment and change in someone’s life and she looks forward to being a guiding and helpful voice for her patient’s, along with the rest of the team at NexGen Hearing. In her free time, she enjoys spending time with friends, family and soaking in the beautiful surroundings of the West Coast.

*A comprehensive hearing assessment is provided to adults ages 19 and older at no cost. The results of this assessment will be communicated verbally to you. If you request a copy of the Audiological Report, an administrative fee will apply, excluding Saskatchewan residents. Child hearing tests are conducted at select locations for a fee, please contact us for more information. Offer not available in Quebec. Not applicable for industrial hearing tests. The hearing discount promotion is valid for select premium or advanced hearing aid models and cannot be combined with any other discount. Applies to private sales of premium or advanced hearing aids and discount is applied after any Government funding has been deducted. Discount offer expires 31/01/2026. $25 Coffee Gift Card offer is valid only at participating locations for new clients completing their first hearing test. Limit one $25 gift card per individual. Coffee Gift card will be sent by email in 7–14 days following appointment completion. Offer expires 28/02/2026. We reserve the right to amend or cancel this offer at any time without notice. Some conditions apply, see clinic for details. Offer not valid in Quebec. **90-Day money-back guarantee begins at the date of purchase. If you are not completely satisfied, you can return it within 90 days for a full refund or exchange. ***If you are quoted a lower price on an comparable hearing aid with the same features, options and services, HearingLife Canada Ltd. will match that price. Conditions Apply. Ask our hearing care professionals for more details. 150,000 Doctor referrals based on the all-time number of referrals from general physicians, Ear, Nose & Throat specialists, and medical professionals as indicated by clients on our intake forms. With financing plan, deposit may be required. Borrower must be age of majority and have a Canadian bank account. Financing is available on select core-brand hearing aids and at select HearingLife locations.