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Waterloo (formerly ListenUP! Canada)

304-99 Northfield Drive East
N2K 3P9 Waterloo
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Waterloo (formerly ListenUP! Canada)

We are proud to announce that ListenUP! Canada is now part of the HearingLife family. The signs are changing, but our people and our commitment remain the same. At HearingLife, your hearing is our expertise. To learn more about the name change visit:

We are proudly serving the Waterloo region by offering free, no obligation hearing tests and exceptional hearing aid services. We pride ourselves on providing superior ongoing client care. We offer clients the option to choose between all style of the latest brand-name digital hearing aids, which come with everything you need, lowest price and satisfaction guaranteed! Call today to book your appointment and find out about our current promotion. We're open Monday-Friday, 9am-5pm.

As your CARP recommended hearing aid provider, we are available attend and speak at local health and wellness exhibits and chapter meetings. Call us today to find out more.

We are located at 99 Northfield Dr. E, Suite 304 in a Dark tinted glass, 3 story medical building, next to McDonalds, at the Wissler Rd., and Northfield Dr. intersection. 

Our hearing center in Waterloo, ON offers no cost hearing tests by a certified hearing healthcare professional. We carry an affordable, broad selection of brand-name, digital hearing aids and assistive listening devices. Hearing aids at HearingLife (formerly ListenUP! Canada) come with our exclusive Expert Care Guarantee, which includes everything you need for three years, even the batteries, lowest price and satisfaction guaranteed.

Our office is committed to customer service excellence and provide our products and services in a manner that respects the dignity and independence of everyone, including people with disabilities. We are committed to preventing, identifying, and removing barriers that impede the ability of people with disabilities to access our hearing healthcare facilities. We recognize that persons with disabilities may require certain accommodations in order to fully access our products and services and we strive to provide the necessary accommodations when evident or requested.

Our Staff

  • Shirley Monk

    Hearing Instrument Specialist

    Shirley is a highly motivated clinician who is compassionate, caring and empathetic. She is committed to helping patients improve their quality of life through better hearing. Shirley believes in taking the time to really listen to her patients, and understand their individual needs.

    Shirley has over 10 years of experience with customer service, support, and team work in both the private and public sectors. She brings a wealth of knowledge and experience from working in industries such as public health and post-secondary education. Fulfilling a dream to work in the hearing industry and help people every day, she graduated from the Hearing Instrument Specialist program at Conestoga College and is currently a proud member of the HearingLife (formerly ListenUP! Canada) team.

    Shirley appreciates the importance of family and healthy living. When she is not cheering on her children at a hockey rink or swimming pool, she is squeezing in a workout, or reading a good book!