Skip to main content
Our clients say 9.5/10   Based on 54,656+ reviews in Canada for 2026 
9.5/10
 Based on 54,656+ reviews  
Audiologist greeting an older woman and younger man at a hearing clinic.

Helping someone with hearing loss

An individual's hearing loss can affect everyone around them, and their family and friends will likely feel the benefits when they seek treatment. On this page, you can learn how to help your loved one on their journey to healthy hearing.

A stylized map graphic features a blue location pin centered on a folded map with green and white sections, representing navigation or finding a location, such as a hearing clinic.
350+ hearing centres
find a clinic
Doctor icon with stethoscope in blue and green outline.
Trusted by physicians
over 150,000 doctor referrals
group of people icon with blue and green accents
1 million+
clients
Hearing test icon featuring a person outline wearing headphones
FREE
hearing tests

6 signs your loved one has hearing loss

Do you recognize any of these symptoms in a friend or loved one?

If you get familiar with the signs of hearing loss, you can better help your loved one on their journey to better hearing.

People enjoying an outdoor dinner party with greenery in the background
Difficulty following conversations
They have difficulty following group conversations (or when background noise is present)
Man outdoors wearing a green shirt and talking on the phone
Phone conversations are unclear
They have trouble following phone conversations in quiet and noisy places
Elderly man gesturing while speaking in a well-lit room.
They ask others to repeat themselves
They complain that they cannot hear others clearly or that others seem to be mumbling
Hand cupped near a man’s ear, symbolizing listening or hearing attentively.
Difficulty locating sounds
They have difficulty locating where sounds are coming from
Woman experiencing ear discomfort, illustrated by drawn sound waves near the ear.
Signs of tinnitus
They experience ringing or buzzing sounds in their ears (called tinnitus)
Hand holding a remote control, pressing a button.
Turning up the TV too loud
They turn up the TV volume too loud
Man holding his head while talking on the phone, appearing distressed or in pain.

Behaviour changes can be a sign of hearing loss

If someone you know is suffering from untreated hearing loss, you might notice some changes in their behaviour. These may include:

  • Withdrawal from social activities
  • Feelings of shame, guilt or anger
  • Becoming self-critical, frustrated and depressed

When to seek help for hearing loss

How to help someone with hearing loss

Here are three ways you can help your loved one take the first step towards better hearing
Hearing test icon featuring a person outline wearing headphones
Study the signs of hearing loss together
Signs of hearing loss
Calendar icon
Take our quick and easy online hearing test
Take online hearing test
A minimalist blue outline of a hearing aid with a green accent represents HearingLife’s focus on hearing care. The design features an earbud connected by a wire, symbolizing modern hearing solutions.
Book a free hearing test with one of our hearing professionals
Book a hearing test
Couple sitting on a sofa at home, sharing a tablet device.

Request a consultation for someone you love

Help your loved one take the first step to better hearing by scheduling an appointment. The booking is free of charge, and there is no obligation to purchase.

Placing hearing aids into a woman’s ear during a fitting session

Consequences of untreated hearing loss

In order to increase your loved one's awareness about their potential hearing loss, tell them about the benefits of seeking hearing care. You may also wish to share some of the short and long-term consequences of untreated hearing loss, such as:

  • Increased mental load
  • Social isolation and depression
  • Poor balance and fall-related injuries
  • Anxiety and Alzheimer's disease

Consequences of untreated hearing loss

6 benefits of getting hearing loss treatment

Senior couple riding bicycles outdoors in a green, sunlit park.
1. Hear clearly in most situations and enjoy life more
People conversing over dinner while holding wine glasses
2. Be able to participate in conversations again
Woman with blonde hair smiling and relaxing with hands behind her head.
3. Avoid the stress and discomfort caused by impaired hearing
Men having a conversation outdoors
4. Avoid having to ask people to repeat themselves
Elderly man with hearing aid talking on the phone indoors
5. Hear phone conversations effortlessly
Couple relaxing on sofa with popcorn and remote, enjoying a conversation.
6. Listen to the TV at the same volume as other people around you

7 habits for good communication

There are a number of ways to make it easier to communicate with those who have a hearing loss. Follow these seven habits for clearer communication:

  1. Gain the person’s attention before speaking so that they’re ready to look at you and focus on what you’re saying
  2. Speak clearly and at a natural pace; don’t shout
  3. Move closer and sit where your face is lit, so that your facial expressions are easy to read.
  4. Try not to talk while chewing or smoking, and be sure not to hide your mouth or chin while speaking.
  5. Reduce background noise, turn down the music or TV, or find somewhere quiet to talk.
  6. If you are in a group, try not to interrupt each other.
  7. Instead of repeating yourself, try to rephrase the sentence.

Tips for talking to a friend about hearing loss:

Sources

1. Amieva, H., Ouvrard, C., Meillon, C., Rullier, L., & Dartigues, J. (2018, January 03). Death, Depression, Disability, and Dementia Associated With Self-reported Hearing Problems: A 25-Year Study. Retrieved from https://academic.oup.com/biomedgerontology/article/73/10/1383/4783130

2. Lin, F. R.. (2011, February 1). Hearing Loss and Incident Dementia. Archives of Neurology. https://jamanetwork.com/journals/jamaneurology/fullarticle/802291.

3. Lin, F. R., & Ferrucci, L. (2012). Hearing loss and falls among older adults in the United States. Archives of internal medicine, 172(4), 369–371. https://doi.org/10.1001/archinternmed.2011.728

4. Rönnberg J;Lunner T;Zekveld A;Sörqvist P;Danielsson H;Lyxell B;Dahlström O;Signoret C;Stenfelt S;Pichora-Fuller MK;Rudner M;. (n.d.). The Ease of Language Understanding (ELU) model: Theoretical, empirical, and clinical advances. Retrieved from https://pubmed.ncbi.nlm.nih.gov/23874273/

 

*A comprehensive hearing assessment is provided to adults ages 19 and older at no cost. The results of this assessment will be communicated verbally to you. If you request a copy of the Audiological Report, an administrative fee will apply, excluding Saskatchewan residents. Child hearing tests are conducted at select locations for a fee, please contact us for more information. Offer not available in Quebec. Not applicable for industrial hearing tests. The hearing discount promotion is valid for select premium or advanced hearing aid models and cannot be combined with any other discount. Applies to private sales of premium or advanced hearing aids and discount is applied after any Government funding has been deducted. Discount offer expires 30/04/2026. $25 Coffee Gift Card offer is valid only at participating locations for new clients completing their first hearing test. Limit one $25 gift card per individual. Coffee Gift card will be sent by email in 7–14 days following appointment completion. Offer expires 31/03/2026. We reserve the right to amend or cancel this offer at any time without notice. Some conditions apply, see clinic for details. Offer not valid in Quebec. **90-Day money-back guarantee begins at the date of purchase. If you are not completely satisfied, you can return it within 90 days for a full refund or exchange. ***If you are quoted a lower price on an comparable hearing aid with the same features, options and services, HearingLife Canada Ltd. will match that price. Conditions Apply. Ask our hearing care professionals for more details. 150,000 Doctor referrals based on the all-time number of referrals from general physicians, Ear, Nose & Throat specialists, and medical professionals as indicated by clients on our intake forms. With financing plan, deposit may be required. Borrower must be age of majority and have a Canadian bank account. Financing is available on select core-brand hearing aids and at select HearingLife locations.