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Our clients say 9.5/10   Based on 53,795+ reviews in Canada for 2025 
9.5/10  Based on 53,795+ reviews  
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Certified Hearing Care Professionals


Professional hearing care resources now available free to everyone in Canada

HearingLife is your professional resource.

Backed by over a century of hearing healthcare experience, our staff of knowledgeable hearing care professionals stand ready to help you better understand your hearing loss, and your treatment options.


Certified Hearing Care Professionals

Phone : 1-833-835-3787

Monday to Friday : 9am – 7pm EST
Sunday : 9am – 4pm EST
Extended Hours on Tuesday : 7pm – 9pm EST
Holiday hours may vary


Our Certified Hearing Care Professionals are available to provide assistance via phone or virtual consultation, to help you with any of your hearing loss or hearing aid related questions.

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Need additional help?

Certified Hearing Care Professionals are available to assist with:

  • Counseling
  • Troubleshooting
  • Connectivity
  • General hearing aid use
  • Assisted Listening Devices

Monday to Friday : 9am – 7pm EST
Sunday : 9am – 4pm EST
Extended Hours on Tuesday : 7pm – 9pm EST

Phone : 1-833-835-3787
Chat: located on the bottom right of the page
Email : hearingaidhelp@hearinglife.ca

Client Care & Support Portal

Our Client Care & Support Portal is a self-serve website, where clients can search for answers to common questions, issues, or concerns. It offers articles, videos, how-to guides and tutorials for various hearing aids, assisted listening devices and accessories.

Visit Portal


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*A comprehensive hearing assessment is provided to adults ages 19 and older at no cost. The results of this assessment will be communicated verbally to you. If you request a copy of the Audiological Report, an administrative fee will apply, excluding Saskatchewan residents. Child hearing tests are conducted at select locations for a fee, please contact us for more information. Offer not available in Quebec. Not applicable for industrial hearing tests. This promotion is valid for select premium or advanced hearing aid models and cannot be combined with any other discount. Applies to private sales of premium or advanced hearing aids and discount is applied after any Government funding has been deducted. Offer valid only at participating locations for new clients completing their first hearing test. Limit one $25 gift card per individual. Gift card will be sent by email in 7–14 days following appointment completion. We reserve the right to amend or cancel this offer at any time without notice. Some conditions apply, see clinic for details. Offer not valid in Quebec. Offer expires 31/01/2026. **90-Day Risk-Free Trial begins at the date of purchase. Trial period varies by province. If you are not completely satisfied, you can return it within 90 days for a full refund or exchange. ***If you are quoted a lower price on an comparable hearing aid with the same features, options and services, HearingLife Canada Ltd. will match that price. Conditions Apply. Ask our hearing care professionals for more details. 150,000 Doctor referrals based on the all-time number of referrals from general physicians, Ear, Nose & Throat specialists, and medical professionals as indicated by clients on our intake forms. With financing plan, deposit may be required. Borrower must be age of majority and have a Canadian bank account. Financing is available on select core-brand hearing aids and at select HearingLife locations.