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  • Are you older than 60?

    Question 1 - watching TV
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  • Do you wear hearing aids today?

    Question 2 - at dinner
    Yes No
  • Have you had a hearing test within the last 12 months?

    Question 3 - family has proposed getting tested
    Yes No

What's inside a hearing aid?

What can you expect at your hearing appointment and during your hearing aid trial?

When you arrive at your hearing appointment, here is what you can expect:

what to expect at a hearing aid trial steps 1 to 3

1. Congratulations

 You have taken the first step to better hearing. Before your hearing test, your hearing professional will address any questions or concerns you may have. Your hearing professional will also ask about your medical history and any parts of your lifestyle that could affect your hearing such as your occupation and leisure activities. This is important in identifying the potential causes of your hearing difficulties.

2. Physical ear examination

Your hearing professional will then perform a painless examination of your ear. This will help rule out other reasons, (i.e. earwax build up or infection,) as the cause of your hearing issues.

3. Comprehensive hearing assessment

When it is time to get your hearing tested, you will be asked to sit in a noise-controlled environment and wear headphones or earphones. Your hearing professional will then ask you to press a button in response to a series of tones. Your responses will help us know the exact state of your hearing health. You will also complete several word-repeating tests, some in the presence of background noise and some without. 

what do expect during a hearing aid trial steps 4-6

4. Discussion of results and recommendations from your hearing professional

After your assessment, you will receive your same-day test results. If your test determines that you have a hearing loss and that you can benefit from wearing hearing aids, you’ll be eligible for our free, 30-day hearing aid trial! Your hearing professional will recommend a hearing aid based on your hearing loss.

5. Hearing aid selection and fitting

Choose the hearing aid you would like to try. You will have the opportunity to select from several premium and advanced hearing aids. You will be required to sign a contract to indicate that the hearing aid is a loan and that the hearing aids should be returned at an identified time. Your hearing professional will then fit you with your chosen hearing aid.

6. Two-week scheduled follow up

After two weeks of trialing our hearing aids, you will have a free follow up appointment. If any adjustments to the hearing aid are needed, your hearing professional will make these adjustments at no additional cost. If you are not happy with your current hearing aids, you can exchange them and trial another kind. We can also pause the trial until you are ready to try them again.

The Next steps

After the trial, if you like what you hear, you can then purchase the hearing aids. Your hearing professional can help you navigate your payment options, including any financial assistance you may qualify for and our Hear Now™ Financing.

If you decide not to purchase, simply return the hearing aid at no cost to you!


Types of Hearing Aids

Hearing aids come in a variety of styles and features to suit your hearing loss, lifestyle, and budget. Two main styles of hearing aids are behind-the-ear (BTE) which are suited for those with a severe hearing loss, and in-the-ear (ITE) which are nearly invisible and suited for a mild to moderate hearing loss.

Some BTE hearing aids come with performance enhancing features such as:

  • Rechargeable batteries
  • Bluetooth connectivity
  • No feedback technology


Learn more about the different types of hearing aids and which one may be right for you.