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Frequently Asked Questions

Hearing aids come in many shapes, sizes, and colours, and come with different levels of functionality. From basic to premium, the goal of every good hearing health professional is to fit the hearing aid to the hearing loss, lifestyle and budget of the client.

Below is a general list of frequently asked questions regarding hearing loss, our hearing aids and our prices.

Hearing loss

Hearing aids

General Queries

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Free hearing assessments are available for adults (19+). Child assessments are available at select clinics for a fee. Results are reviewed during your appointment. Written report fees may apply, depending on province. Not applicable to industrial hearing tests. 90-Day money-back guarantee begins at the date of purchase. If you are not completely satisfied, you can return it within 90 days for a full refund or exchange. The government grant for hearing aids is a provincial program administered by the provincial government and is not affiliated with or administered by HearingLife Canada. If you are quoted a lower price on comparable hearing aids with the same features, options and service, HearingLife Canada Ltd. will match that price. Conditions apply. Offer valid on select hearing aid models only. Subject to HearingLife Terms of Sale. See clinic for details. Offer not available in Quebec.

0% financing: 0% financing with 20% down payment. Subject to eligibility criteria. Equal monthly PAD payments required. See clinic for details.

*Monthly payment: Terms based on a 36‑month agreement at 4.99% APR. Payments are equal monthly installments and require pre-authorized debit (PAD). Subject to eligibility criteria and program terms. Pricing may vary by province and hearing aid model and is subject to change without notice.