Audiologists are professionals in hearing care

An audiologist is qualified to provide professional services related to preventing hearing loss, such as assessing, diagnosing, and treating people with hearing impairment.

An appointment with an audiologist at HearingLife is free of charge. Book your appointment for a free hearing test online!

Yes. Audiologists have the professional tools to remove earwax build-up. At HearingLife, we use the latest technology, and we carry out best practices in Ear Irrigation and Micro-Suction, as appropriate. Book an appointment for earwax removal.

You do not need a referral from your doctor to see one of our audiologists.

While there is no objective test available for tinnitus detection, our audiologists can perform tests / questionnaires during the consultation to assess if the client has tinnitus. If tinnitus is detected, they can further assess the nature and severity of the client’s tinnitus. Take our Online Tinnitus Test to find out if you might have tinnitus.

At your appointment, the audiologist will ask you a few simple questions about your lifestyle, family history and whether you have difficulty hearing in any particular situations (such as noisy public places).

The audiologist will then take a look inside your ears using an instrument called an otoscope, which is totally non-intrusive and is designed to ascertain whether you have any obstructions or ear infections that might be temporarily affecting your ability to hear properly.

After that, you will be asked to listen to a series of beeping sounds through the latest ear insert technology, set at different frequencies and intensity. This will determine if you have trouble hearing certain types of sounds which can affect your ability to hear. This part of the test is known as "audiometry".

We will then ask a close family member or friend (with whom you communicate with regularly) to read out a list of words, and you will be asked to repeat the words you hear. This exercise will demonstrate how well you hear speech in a real-life environment. This is known as familiar voice testing, a technique pioneered by HearingLife and designed to assess how well you hear in both quiet and noisy environments.